Last updated: May 7, 2026
This Privacy Policy explains how CodeAnts collects, uses, and protects information when you use CueHide, our private floating teleprompter for macOS.
1. Information We Collect
We may collect account information such as your name, email address, authentication details, product entitlement status, device/session identifiers, support messages, and technical information needed to operate and secure CueHide.
2. Payment Information
Payments are processed by Paddle, our merchant of record. We do not store full card numbers. Paddle may share purchase confirmation, customer identifiers, transaction IDs, refund status, tax status, and invoice or receipt metadata with us so we can unlock your account and provide support.
3. Scripts and Local Content
CueHide is designed for an on-device workflow. Your teleprompter scripts are intended to stay on your Mac. We do not need to collect your script text to verify your account or purchase entitlement.
4. How We Use Information
We use information to create and secure accounts, verify purchases, provide lifetime access, respond to support requests, prevent fraud or abuse, improve the product, and comply with legal, tax, accounting, and platform obligations.
5. Cookies and Similar Technologies
The CueHide website may use cookies or similar technologies for authentication, session management, security, and basic website functionality. Paddle may use its own technologies during checkout according to its policies.
6. Sharing
We may share limited information with service providers who help us run CueHide, including hosting, authentication, analytics, support, and payment processing providers. We may also disclose information if required by law, to protect rights and security, or in connection with a business transfer.
7. Retention
We keep information for as long as needed to provide CueHide, maintain account and purchase records, resolve disputes, prevent abuse, and meet legal obligations. You may request deletion of your account, but we may retain records where required for legitimate business or legal reasons.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can be guaranteed to be completely secure.
9. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or object to certain processing. To make a request, contact us at hello@cuehide.com.
10. Contact
If you have questions about this Privacy Policy, contact CodeAnts at hello@cuehide.com.